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EXCHANGE AND RETURN

EXCHANGE AND RETURN

Bordereau de retour


Information required :

  • Company name of the restaurant, name and telephone number of the person in charge of the exchange or return.

  • List of returned items.

  • ​Items to be exchanged for a different size, colour or model at the same price.


  • For items that cannot be exchanged, tick the box on the returns slip. A corresponding credit note will be e-mailed to your accounts department.

Terms of return


Items must be in perfect condition, unworn, odour-free (perfume, perspiration) and in their original packaging. Items may be returned or exchanged within 30 days of receipt.

Warning

Special order items cannot be returned or exchanged.

Contrôle

The exchange or credit note will be sent to you after checking the returned goods.

Return costs

The return of items is the responsibility of the customer. The cost of return (if exchange) will be borne by EK-KINOX.

Return slip




Information required :

  • Company name of the restaurant, name and telephone number of the person in charge of the exchange or return.

  • List of returned items.

  • ​Items to be exchanged for a different size, colour or model at the same price.


  • For items that cannot be exchanged, tick the box on the returns slip. A corresponding credit note will be e-mailed to your accounts department.

Terms of return


Items must be in perfect condition, unworn, odour-free (perfume, perspiration) and in their original packaging. Items may be returned or exchanged within 30 days of receipt.

Warning

Special order items cannot be returned or exchanged.



Control


The exchange or credit note will be sent to you after checking the returned goods.

Return costs

The return of items is the responsibility of the customer. The cost of return (if exchange) will be borne by EK-KINOX.

If you have any questions about exchanging your items, our sales department 
is at your service on 05 62 20 15 44 from 9am to 5pm Monday to Friday or by e-mail​ contact@ek-kinox.com .

If you have any questions about exchanging your items, our sales department 
is at your service on 05 62 20 15 44 from 9am to 5pm Monday to Friday or by e-mail​ contact@ek-kinox.com .